Terms of Use

1. Authorized Access Only

This portal is provided exclusively for authorized personnel — Home Depot sales associates and HŌM Solutions, Inc. employees operating in connection with the HD Install Services program. Access by any other individual or entity is strictly prohibited. If you have received access in error, please close this page immediately and notify HŌM Solutions at webmaster@myhominc.com.

2. Confidential Business Information

All content displayed within this portal — including Voice of the Customer (VOC) scores, install lead times, service center performance data, customer testimonials, and operational metrics — constitutes confidential and proprietary business information belonging to HŌM Solutions, Inc.

You agree not to copy, reproduce, distribute, publish, screenshot for external use, or disclose any portal content to unauthorized third parties. This obligation survives the termination of your access to the portal.

3. Permitted Use

You may use this portal solely to support legitimate sales conversations with customers in the context of the Home Depot Install Services program. You may reference data shown in the portal verbally during customer interactions. You may not present portal data as independently verified third-party research or misrepresent its source.

4. Accuracy of Information

HŌM Solutions makes reasonable efforts to keep portal content accurate and current. However, VOC scores, lead times, and other operational data reflect historical or estimated figures and are subject to change without notice. Nothing in this portal constitutes a guarantee of future performance, availability, or pricing.

5. Account Credentials

Admin accounts are issued to specific individuals and are non-transferable. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify HŌM Solutions immediately if you suspect unauthorized access to your account.

6. Intellectual Property

All content, design, branding, and materials within this portal are the property of HŌM Solutions, Inc. or its licensors. No license to any intellectual property is granted by your access to this portal beyond the limited right to view content for permitted purposes described above.

7. Modifications

HŌM Solutions reserves the right to modify, suspend, or discontinue this portal or these Terms at any time without prior notice. Continued use of the portal following any modification constitutes acceptance of the updated Terms.

8. Contact

Questions about these Terms may be directed to HŌM Solutions, Inc. at webmaster@myhominc.com or by visiting myhominc.com.